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This Team Is a Lean, Mean Cyber Crime-Fighting Machine

Humans and technology are better when they work together

Innovations are appealing, but important security aspects are being pushed into the background. Security adds complexity and limitations to functionality. It requires more resources and seems to slow innovation and increase cost. In today’s cyber wars, the best hackers are selected, trained and deployed not only by financial and economic competitors but also by states through their militaries and intelligence agencies. Seemingly, this problem can be solved by specialized security technologies. But they are not cure-alls, and well-trained human-machine defense teams can stop cyber crime better. Despite the availability of specialized security solutions, security issues remain and new ones arise. 
New times call for new methods to create effective civilian and military teams. A group of skilled people must be able to learn and work as a trained team, which is more valuable than a single cyber guru. Sociomapping is one method to create effective teams in this new domain. Cybersecurity managers at all levels can use this method for mapping relationships and links within teams during both war and peace. For many years, the Czech army diagnosed social groups using sociomapping, which Radvan Bahbouh, founder of QED Group, created and developed in the 1990s. It provides a clear and comprehensive expression of mutual interpersonal relationships and connections in groups.
Balazik, M., Bernardova, K. (2018, January 1). This Team Is a Lean, Mean Cyber Crime-fighting Machine. Retrieved from:

Sociomapping ANZSEA Pty. Ltd. Australia Launch Video

Our partners and friends from Australia have created this awesome video from their Sociomapping launch event, check it out!

Thank you to Quentin and Margherita and we hope that sociomapping will be a huge success in Australia.

And as Quentin said: "It's great, it's exciting and I'm really looking forward to the future!"

Sociomapping successfully launched in Australia

Read more about a series of events held by our partners from Australia!

Sociomapping ANZSEA Pty. Ltd. recently launched Sociomapping in Australia at a series of breakfast events. The Fast-Tracking High Performance Teams breakfast sessions featured an introduction to Sociomapping and presentations by representatives of two of Australia’s leading organisations about their use of Sociomapping to enhance performance.

Margherita Larné-Jones and Quentin Jones, Directors of Sociomapping ANZSEA, provided an overview of Sociomapping as a new generation organisation network analysis tool that can be used to deal with market disruption by analysing and developing social capital – the relationships and networks that drive communication, innovation, and performance in a volatile world.

Rob Cass, Head of Business Transformation for Australia Post, shared the exciting digital innovation that is helping Australia Post respond to disruption in its market, and described how Sociomapping is being used to fast-track communication and team development in their Product Accelerator teams.

Mike Armour, Head of Learning and Leadership Development for Avant Mutual, presented how his organisation is developing its leaders and culture by introducing innovations such as Sociomapping, CLS360 (a 360° feedback tool), and Appreciative Inquiry to foster collaboration, communication, and engagement.

Quentin and Margherita can be contacted at or

Our take on Google's quest for the perfect team

Our expert synthesist, Martin, took a look at the ins and outs of Google's perfect team methodology

We use this article as the basis for our analysis: What Google Learned From Its Quest to Build the Perfect Team


When Google set out to find out what makes some teams more efficient than others, they did it in the scientific, data-driven fashion they are known for. After years of research, two main areas stood out: communication and psychological safety. Teams where communication was more equally distributed among members did better than teams where a dominant figure  or a small group spoke all the time. Psychological safety is "a sense of confidence that the team will not embarrass, reject or punish someone for speaking up." 

It is one thing find out that people don't feel particularly safe in the team, i.e. that they are afraid of speaking openly because of the potential backlash. But as the Google research team themselves admit, it is much more difficult to give people actual guidelines on how to improve psychological safety within the team. The catch is that low overall level of perceived safety is a symptom, the cause being the network of individual relationships. You can feel accepted by most of your colleagues but even those few colleagues whose reaction you are afraid of will make you feel unsafe and hence cause. Furthermore, what is intimidating for one person may not be so for another (and vice versa). The best way to improve psychological safety is thus to work on the tense relationships. And this is precisely where sociomapping can help - by identifying where the tension is at the level of individual relationships and opening up a debate about the small steps that can be taken to reduce the tension. In other words, to help people learn how to be nice to each other.


The solution

Break new ground
in boosting team collaboration

We believe that the potential of a team is largely determined by the quality of communication and cooperation among its members and not just by the capacity of individuals. Because we know that analysing and understanding people perceptions on critical communication factors is a very complex and intricate matter, we developed a unique new solution and turned all mutual evaluations within a team into a map. We call it a Sociomap.

How does a map simplify anything?

Use a map or get lost in numbers and graphs

We all have heard the saying “a picture is worth a thousand words”. And that's why a map comes in handy even when it comes to mapping interactions between individuals or teams. Our sociomap blends every team member's perspective and provides a compact 3D visual representation of how the team sees itself. The proximity and intensity are key to understanding the roles and communication patterns in a team. It helps everyone involved to clearly see the road ahead and chart the common communication goals that will navigate them to better performance.

Is this grounded in science?

Space research applied to team development

Elaborating on the fact that human brains have an amazing capacity for understanding complex three dimensional images, R. Bahbouh developed the original sociomapping concept (1996) that was used for numerous spaceflight and military experiments with the objective to predict and prevent potential team failures. As the method proved successful we started using sociomapping as a development tool for high performing management teams. Having gathered plenty of data and feedback, we refined it to its current state-of-the-art level. In 2012, Sociomap was awarded the Innovation Award for its significant contribution to the field of sociodiagnostics at the 24th IIAS International Conference.

Map the gap!

Managing relationships made simple

It’s like a puzzle already put together. Sociomapping helps your team to look underneath the layers of professional relationships and uncover things that would remain invisible or puzzling had a standard method been used. It also gives every team member a possibility to instantly see where there is room for improvement or what changes need to be made. Because the map makes communication patterns literally resurface right in front of everyone's eyes it facilitates immediate team discussion, makes the analytic process extremely fast and promotes collective problem solving.

Lead the change

Your go-to tool for mapping
and improving team work

Whether you are a mid-sized company or a large multinational with hundreds of teams scattered all over the world, we believe that sociomapping will become your go-to tool for boosting employee engagement by streamlining your teams’ communication, cooperation, openness and trust.

We map it all

We realize that not all workplace relations and performance challenges revolve around communication so whenever your company decides to look into other aspects of your business, Sociomap is ready for it. Cooperation, mutual knowledge, reliability... you name it, we map it!

seeing is believing